777e Privacy Policy – How We Protect Your Personal Data

1 Introduction

This Privacy Policy describes how 777e collects, uses, stores, and protects the personal information of players and visitors who use the 777e platform at 777e.ml, through the 777e mobile app, or through any other service we operate.

We understand that Pakistani players entrust us with sensitive information when they register, deposit funds, and use the platform. We take that responsibility seriously. This policy is written to be clear and readable — not buried in legal language that is difficult to follow. If something is not clear, you are always welcome to contact us directly.

By registering and using 777e, you acknowledge that you have read and understood this Privacy Policy. It forms part of the overall Terms and Conditions that govern your use of the platform.

2 Data We Collect

777e collects personal data in several ways during your registration and use of the platform. The categories of data we collect are outlined below.

2.1 Registration Data

When you create a 777e account, we collect the information you provide during sign-up, including your full name, date of birth, email address, phone number, and your chosen username and password. This information is required to create and manage your account.

2.2 Identity Verification Data

To comply with our age and identity verification requirements, we may ask you to provide a copy of a government-issued identification document, such as your CNIC or passport. This data is used solely to verify that you meet our eligibility requirements, including being 18 years of age or older.

2.3 Payment and Transaction Data

We collect information about your deposits and withdrawals, including the payment method used (e.g. JazzCash, Easypaisa, Raast, bank transfer), transaction amounts in PKR, transaction dates and reference numbers, and your registered mobile wallet number or bank account details where applicable. We do not store full card numbers. Payment data is processed through secure third-party payment gateways.

2.4 Account Activity Data

We record your activity on the platform, including bets placed, games played, sports markets accessed, bonuses claimed, and session duration. This data is used to manage your account, resolve disputes, detect suspicious activity, and improve the platform experience.

2.5 Device and Technical Data

When you access 777e, we automatically collect certain technical information from your device, including your IP address, browser type and version, operating system, device model, screen resolution, and the pages you visit on the platform. This data helps us maintain platform security, diagnose technical issues, and understand how players navigate the site.

2.6 Communications Data

If you contact our support team via email, live chat, or any other channel, we retain records of those communications. This helps us follow up on open issues, maintain quality standards, and resolve disputes accurately.

Data Category	Examples	Purpose
Registration Data	Name, DOB, email, phone	Account creation and management
Identity Verification	CNIC, passport copy	Age and identity checks
Payment Data	JazzCash/Easypaisa number, bank details, PKR amounts	Processing deposits and withdrawals
Activity Data	Bets, games, session logs	Account management, fraud detection
Technical Data	IP address, browser, device type	Security, diagnostics, analytics
Communications	Support chat/email records	Customer service, dispute resolution

3 How We Use Your Data

777e uses your personal data only for legitimate purposes directly connected to operating the platform and serving your account. Specifically, we use your data to:

• Create and manage your player account, including maintaining your balance, bet history, and bonus activity.
• Process deposits and withdrawals in PKR through your selected payment method, including JazzCash, Easypaisa, Raast, and bank transfer.
• Verify your identity and age as part of our account eligibility requirements.
• Detect and prevent fraudulent activity, including multi-accounting, abuse of promotions, and suspicious betting patterns.
• Provide customer support and respond to queries, complaints, or disputes related to your account.
• Send you essential account communications such as deposit confirmations, withdrawal updates, and security alerts.
• Send you promotional offers and bonuses where you have opted in to receive marketing communications. You can opt out at any time.
• Analyse platform usage in aggregate form to improve performance, fix bugs, and develop new features for Pakistani players.
• Comply with our responsible gaming obligations, including monitoring for signs of problem gambling and applying account restrictions where requested.

We do not use your personal data for purposes that are incompatible with those listed above. If we intend to use your data for a materially different purpose, we will notify you and, where required, seek your consent before doing so.

4 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, payment data, and account activity data is necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering.
• Legitimate interests: We process technical and usage data to maintain platform security, prevent fraud, and improve the service — all of which are in the legitimate interests of both 777e and our players.
• Consent: Where we send you promotional communications, we do so on the basis of your consent. You may withdraw this consent at any time by updating your preferences in your account settings.
• Legal obligation: Where applicable law requires us to collect, retain, or share certain information — for example, in connection with age verification or fraud investigations — we process that data to comply with those obligations.

5 Payment Information

All financial transactions on 777e are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, your payment information is handled with extra care.

For mobile wallet transactions via JazzCash or Easypaisa, we record your registered mobile number and the transaction reference number. For Raast and bank transfers, we record your bank account number and branch details as provided. For card payments, we use payment gateway tokenisation — meaning your full card number is never stored on 777e servers. Only a secure token representing your card is retained for future transactions.

Payment data is shared only with the specific payment processor needed to complete your transaction. It is never shared with third parties for marketing or profiling purposes.

6 Cookies and Tracking Technologies

777e uses cookies and similar technologies on the website and mobile app to improve your experience and maintain platform security. Here is a breakdown of what we use and why:

Essential Cookies

These are required for the platform to function. They keep you logged in during your session, remember your language and display preferences, and maintain the security of your connection. You cannot opt out of essential cookies without losing access to core platform features.

Analytics Cookies

We use aggregated analytics data to understand which pages and features are most popular, where players encounter errors, and how navigation flows can be improved. This data is anonymised and does not identify you personally.

Preference Cookies

These remember your settings across sessions — for example, your preferred payment method display or notification preferences — so you do not have to reconfigure them every time you log in.

You can manage cookie preferences through your browser settings. Blocking all cookies may affect how the platform performs. For essential account functionality, cookies must be enabled.

7 Data Sharing

777e does not sell, rent, or trade your personal information to any third party. We share data only in the following limited circumstances:

• Payment processors: We share necessary payment details with JazzCash, Easypaisa, Raast, and bank payment gateways to process your transactions. Each processor is contractually bound to use your data only for that purpose.
• Identity verification providers: Where we use third-party services to assist with CNIC or document verification, those providers receive only the minimum data required to complete the check.
• Technology and hosting providers: Our platform infrastructure relies on third-party hosting and software services. These providers have access only to the data needed to maintain the systems they operate on our behalf, under strict data processing agreements.
• Legal and regulatory requirements: We may disclose your information if required to do so by law or in response to a legitimate legal process. We will notify you of such disclosure where we are legally permitted to do so.
• Business transfers: In the event that 777e undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change and the privacy terms applicable going forward.

In all cases where we share data with third parties, we ensure that appropriate data protection obligations are in place and that your information is used only for the specified purpose.

8 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to allow us to resolve any disputes, process any pending transactions, and comply with any applicable obligations.

Specifically:

• Account registration data is retained for the duration of your account and for up to five years after account closure.
• Transaction and payment records are retained for up to seven years for financial record-keeping purposes.
• Identity verification documents are retained for as long as required by our verification obligations and then securely deleted.
• Support communications are typically retained for two years after the conversation closes, or longer where the matter is subject to an ongoing dispute or legal process.
• Technical and analytics data is aggregated and anonymised on a rolling basis and does not persist in identifiable form beyond 12 months.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

9 Security Measures

777e implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Our security practices include:

• TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including payment tokens and identity documents.
• Role-based access controls ensuring that only authorised staff can access specific categories of player data, and only to the extent required by their role.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Monitoring systems that detect and alert on unusual access patterns or suspicious activity.

While we take every reasonable step to secure your data, no digital platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected players promptly and take immediate steps to contain and remediate the issue.

10 Your Rights

As a 777e player, you have the following rights with respect to your personal data:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data. We will honour this request where no legal obligation or legitimate interest requires us to retain it.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: You can request your account and transaction data in a structured, machine-readable format.
• Right to object: You can object to our processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests where you have specific grounds to do so.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time without affecting any processing that took place beforehand.

To exercise any of these rights, contact the 777e support team with your request. We aim to respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may take up to an additional 60 days, in which case we will notify you of the extension.

11 Children's Privacy

777e is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player account belongs to someone under 18, we will immediately suspend the account, delete any associated personal data, and return any real-money balance to the payment method on record.

If you believe that a minor has registered on 777e or provided us with their personal data, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12 Changes to This Policy

777e may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make significant changes, we will notify registered players by email or via a prominent notice within the platform before the changes take effect.

The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Your continued use of the platform after changes are published means you acknowledge the updated policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please reach out to the 777e support team.

You can contact us by email at [email protected]. Please include your registered username and a clear description of your request. For questions about specific account data, we may ask you to verify your identity before processing your request. Our support team is available to assist you and aims to respond to all privacy-related queries within a reasonable timeframe. You can also browse our FAQ page for quick answers to common questions about your account and data.